Dubai Skyline
We are Tensator

Celebrating
20 Years in the UAE

Organizing safe and efficient movement since 2005

About Tensator®

Explore Our Story, Mission, Vision, and Core Promise

At Tensator®, we understand that every business is unique, and ‘one-size-fits-all’ is not the solution for every objective. From day one, we’ve focused on listening to our clients’ needs – delivering tailored queue management solutions designed specifically for their environments and goals.

Our mission is to design and deliver high-quality crowd control systems that set the standard for the industry. With years of experience, we’ve continually evolved our product range to meet the changing needs of our clients – ensuring we provide the most effective solutions to support their success.

We strive for a world where every business runs smoothly and safely, while offering outstanding customer experiences. Through flexible, future-ready solutions, our goal is to be the trusted partner in queue management—empowering organisations across all industries to achieve their objectives and unlock their full potential.

We’re committed to understanding your unique needs and working closely with you to develop customised solutions that truly fit your business. From branded webbing to fully bespoke systems, our expert team delivers consultative support every step of the way—ensuring every solution drives efficiency, enhances safety, and adds measurable value.

Certifications & awards

LHS_Expo_Tensator–29

Our Core Values

Driven by Excellence. Defined by Innovation. Focused on You.
  • Tailored Solutions, Real Results. We believe every business is unique. That’s why we deliver fully customised queue management systems designed to meet your specific goals—boosting efficiency, enhancing customer satisfaction, and driving profitability.
  • Innovation That Sets the Standard. Our commitment to ongoing development and smart design has positioned Tensator as a leader in innovation. We create versatile, high-quality solutions trusted across sectors—from retail and transport to public spaces and beyond.
image00001

Tensator Milestones

Charting the Course of Innovation and Progress
1881
1970
2000
2015
Now
1881
Lawrence Metal traces its roots back to a small metal-fabricating shop named New York Brass and Wireworks, founded in 1881 by two men in the Canal Street section of New York City.
1970
In 1970, Tensator invented the world’s first retractable webbing stanchion, the Tensabarrier®. All other providers offer imitations of our originally patented design.
2000
The Tensabarrier®has become the world’s best selling queue barrier, with one sold every 30 seconds.
2015
Acquired by Pricoa Private Capital, part of the Prudential Group.
Now
Tensator has 7 global offices in the US, the UK, France, Germany, Poland, UAE, and India. Today, we are recognized for our range of market leading products and our ability to provide custom solutions.

Meet Our Leadership Team

Discover the Visionaries Steering Our Company Towards Excellence
  • Alan McPherson

    Group CEO
  • Nathan Cook

    Chief Financial Officer
  • Abdel Aziz Rahal

    General Manager – Middle East & Africa
  • Yunie Li

    Design & Development Manager
  • Hannah Albone

    Marketing Manager
  • Dorra Azak

    Business Development Manager
  • Divya Dudeja

    UAE Sales Account Manager

Explore the Process to
Seamless Queue Systems

Boost Efficiency and Revenue with Expert Space Planning and Customer Journey Optimization
01 /

Select Your Look

Choose between the timeless Lawrence Post & Rope range, the contemporary Tensabarrier®, or our merchandizing panels and posts for added profits.

02 /

Enhance Efficiency

Combine In-Queue Merchandizing panels with our Electronic Call Forward System for an efficient and profitable queue management solution.

03 /

Choose Your Post Installation

Decide between portable, fixed, or removable posts based on your queue’s permanence and layout needs. Customize with your preferred style and colours from our extensive selection.

iStock-1070821700
Partner with a Global Leader in Queue Management

Join Our Trusted
Network of Distribution Partners

Discover the benefits of representing Tensator®—gain access to world-class products, expert support, and the opportunity to grow your business in new markets.
Cultivating Knowledge

Thought Leadership Hub