Engage Waiting Customers
Transform wait time into engagement time. By showcasing advertisements or promotions to waiting customers, you can turn a passive experience into an active opportunity to boost sales and enhance their visit.
eQ™ Electronic Queuing with a Difference
Reduce wait times by 30% & increase profitability by 96%!
A single-line queue ensures customers are served strictly in the order they arrive, making it the fairest and most efficient method. Boost your queue flow, enhance staff efficiency, and increase profits by incorporating a Tensator electronic queuing system.
Unlock the Power of eQ™ Call Forward Technology
We minimize walkaways and increase profits by improving customer processing efficiency and shortening wait times.
Reduce Waiting Times
Instead of customers guessing which line to join or waiting for a specific spot, our system swiftly directs them to the next available service desk. This eliminates hesitation and keeps the line constantly moving.
Increase Revenue
Our eQ™ call forward technology, featuring integrated media and In-Queue Merchandising (IQM) systems, are designed to instantly increase impulse purchases from customers waiting in line.
Optimize Staff Utilization
Eliminate the need for personnel to manually guide customers. Your team simply presses a button, and screens direct the next customer, freeing up staff for higher-value tasks and improving overall operational efficiency.
Trusted by Leading Brands Worldwide
tensator call forward SYSTEM
SLQ 5
Find out more about the very latest hardware used in our Call Forward Systems.
An Edge Lit PDU (positional display unit) is a modern, acrylic display unit with illuminated numbers that flash green when ready and red when busy, providing clear, stylish visual guidance within the Tensator SLQ5 Call Forward System.
A high-definition display unit available in 32″ or 55″, featuring visual and audio call-forward messages to guide customers. It supports customizable media content, offers battery or mains power options, and can play advertisements or promotional messages while customers are waiting.
A wireless, rechargeable device with a long battery life, used by staff to call the next customer in line. When pressed, it activates an audio message, updates the Digital Totem or CDU, and changes the color of the Edge Lit PDU, clearly directing customers to the correct service position.
Smart Queuing Starts Here
Streamline Call Forwarding
with eQ™ from Tensator®
Enhance service flow and customer satisfaction with our
Electronic Queuing System designed for efficient call forwarding in single-line queues.
Electronic Queuing System designed for efficient call forwarding in single-line queues.
eQ™ Call Forwarding Guide
Explore Features, Options, and Customization Possibilities
SLQ 5 Product Sheet
Explore Features, Options, and Customization Possibilities